eGovernance+ by Quality Care Counts
Welcome to eGovernance+ our newly developed software and evolving brand. Some of you will know us as Quality Care Counts, which is our registered limited company, and wish to inform our clients that we will continue to operate under the umbrella of Quality Care Counts.
Our Journey
During our first five years of business, we have seen much change and turbulence brought about by the global pandemic. We now live in a world where remote working has become the norm. The demand for digital technology has increased considerably. Accordingly, there has been an increasing reliance on software, thus making remote working the norm in many
sectors of industry. As a result, the way in which we work collectively, has morphed to the point where we are reliant on digital technology to go about conducting our everyday business.
Quality Care Counts is adapting to the needs of the changing sector by becoming more
responsive to the needs of healthcare providers. Whilst we recognise that remote working cannot replace the need for the obvious benefits of interpersonal interaction with people. eGovernance+ will be pivotal in how we provide our services going forward, whilst keeping
the services we offer personal and bespoke to our clients.
Our ethos is unchanged, and we remain committed in encouraging providers to be proactive in their approach to regulatory compliance. Our governance software, coupled with our responsive consultancy aims to empower CQC registered managers to monitor the quality of the service, whilst engaging their teams in the governance agenda and delivering on sustainable, high-quality health and care provision.
Here’s why people choose us
Our software, eGovernance+ sets itself apart from competitors because we have designed the only digital software which offers a seamless quality governance framework and one stop shop for quality monitoring which satisfies Regulation 17 – Good Governance, Health & Social Care Act 2014.
eGovernance+ brings management and staff teams together, enabling a learning culture as the key components of quality and risk management are juxtaposed in a unified system. Thus, providing the service’s registered manager with a platform from which they can monitor service performance, whilst identifying areas of concern, and taking timely action to bring about improvements in a timely manner.
Essentially, eGovernance+ is the bedrock for managing the process of continuous improvement, resulting in sustainable high-quality health and care provision.
Our unique proposition makes eGovernance+ the go to governance solution for providers in the health and social care sector.
Vision
We are passionate about sterling healthcare. The vision we hold for eGovernance+ is to
become known as a values-based, responsive consultancy business which partners with
clients on the compliance journey; whilst empowering them to be proactive in the delivery of robust governance. Resulting in sustainable sterling healthcare to all who use their services; and in so doing, meeting regulatory standards.
Values
- Partnerships – we believe strong partnerships produce the best results. Knowledge
exchange and vibrant communication ensures we are continually evolving to deliver you a high-quality service. Partnership is at the core of our relationship with clients.
We listen and adapt, working in true harmony with them. - Passionate – we are passionate about high quality health care. We place our clients
at the centre of what we do and work enthusiastically to ensure providers are
successful. - Integrity – always committed to act with the utmost integrity at all times. We will
always communicate openly and honestly, without fear or favour. Our straightforward,ethical approach ensures you can place the fullest reliance on our judgement and the services we deliver. - Innovative – we are a dynamic business, excited by fresh possibilities on the horizon, and always seeking out new and more effective methods of delivery. We will provide a flexible, experienced and high-quality service when you want it, where you want it, and how you want it.
- Customer-focused – our clients are at the heart and centre of what we do. Our customer-focused approach helps us to innovate, stay grounded, and shape our services to what clients actually want, resulting in added value to their businesses.
- Empowering – we aim to empower our clients by adopting a can-do attitude and offering professional guidance engendering confidence. Our supportive approach leaves clients feeling a sense of control and empowerment to make well-informed business decisions.
